About Me

Who I Am

Experienced Senior Technical Writer with 8+ years of versatile experience in creating user-focused documentation for complex software systems across B2B, cloud, and enterprise platforms. Strong background in designing and implementing automated localization workflows for multilingual documentation. With a background in development, confident in working with code and complex systems. Experienced in agile environments and collaborating with globally distributed teams (US, Europe, Singapore). Led a small writing team, driving content strategy, task prioritization, and editorial consistency.

Key skills & tools

  • Documentation Formats: User and Admin Guides, SOPs, API Docs, Knowledge Base Articles, Process Documentation, Release Notes, FAQs, How-To Articles, UI/UX Design.
  • Tools & Platforms: Microsoft Office Suite, SharePoint, AsciiDoc, Swagger, Adobe Acrobat, Author-it, Confluence, Jira, GitLab, Redmine, SVN.
  • Visualization & Design: MS Visio, Draw.io, Figma, Snagit.
  • Localization & Translation: Multilingual publishing workflows, automated localization, multilingual deployment (6–14 languages).
  • Web Development: HTML, CSS, VS Code, Sublime Text.
  • Programming: C++, Java.
  • Soft Skills: Collaboration, adaptability, critical thinking, task prioritization.

Professional experience

Workflow optimization
  • Implemented automated documentation localization workflows, supporting publishing in 6 languages and multiple output formats (HTML, PDF), cutting manual localization time by over 70%.
  • Migrated documentation processes from Word to structured formats (AsciiDoc, Markdown), enabling version control and streamlined publishing.
API & Technical documentation
  • Developed API documentation in collaboration with backend developers using Swagger.
  • Created user manuals, standard operating procedures, and technical documentation for enterprise and B2B systems.
Localization & Translation
  • Coordinated end-to-end localization of technical content into 14 languages, working closely with localization(international) teams. Handled the final deployment of localized content to the website, ensuring smooth integration of multilingual updates.
  • Translated technical materials (EN-RU) for software and development-related content using CAT tools.
Visualization & UI Texts
  • Created diagrams, workflows, and UI mockups to support content accessibility.
  • Collaborated with UX designers and product managers to refine interface texts, tooltips, and error messages.

Feel free to contact me if you’d like to connect!